Policies and Terms – Mino Housing Movement

Privacy Policy

Privacy Policy — Mino Housing Movement

Last Updated: May 2026

Mino Housing Movement respects your privacy and is committed to protecting your personal information with care, integrity, and transparency.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, book services, complete forms, or interact with our community.

Information We Collect

We may collect:

name
email address
phone number
billing/shipping address
payment information
survey responses
website activity and analytics
information voluntarily shared during coaching or workshops

How Your Information Is Used

Your information may be used to:

process orders and payments
deliver digital products
provide coaching or educational services
communicate updates and promotions
improve our services and website experience
support community engagement initiatives

We do not sell or trade your personal information.

Payment Security

Payments are processed through trusted third-party platforms. Mino Housing Movement does not store full credit card information on our servers.

Email Communications

By subscribing to our mailing list or downloading resources, you consent to receiving occasional updates, promotions, educational content, or event information.

You may unsubscribe at any time.

Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic patterns.

Your Rights

You may request:

access to your personal information
corrections to inaccurate information
removal from communications
deletion of your data where applicable

To contact us regarding privacy concerns:

shaylene.unilowsky@minohousingmovement.ca

Disclaimer Policy

Disclaimer — Mino Housing Movement

The information, resources, workshops, coaching sessions, digital products, and educational content provided by Mino Housing Movement are intended for educational and informational purposes only.

Mino Housing Movement does not provide:

legal advice
financial advice
mortgage brokerage services
licensed counseling services
investment advice

Any actions taken based on information provided through our platform are done at your own discretion and responsibility.

Results related to:

credit rebuilding
financial growth
housing readiness
budgeting
debt reduction
homeownership preparation

may vary from person to person.

We encourage individuals to seek licensed professionals when necessary, including lawyers, accountants, mortgage professionals, financial advisors, and licensed real estate professionals.

Terms & Conditions

Terms & Conditions — Mino Housing Movement

By accessing this website, purchasing products, or participating in services provided by Mino Housing Movement, you agree to the following terms and conditions.

Use of Website

You agree to use this website lawfully and respectfully.

You may not:

copy or redistribute materials without permission
misuse downloadable resources
attempt to disrupt website functionality
impersonate another individual or organization

Intellectual Property

All content created by Mino Housing Movement, including:

workbooks
branding
graphics
educational tools
frameworks
presentations
downloadable materials

remains the intellectual property of Mino Housing Movement unless otherwise stated.

Content may not be reproduced, resold, or distributed without written permission.

Service Availability

We reserve the right to:

modify services
update pricing
discontinue products
refuse service where appropriate

without prior notice.

Limitation of Liability

Mino Housing Movement shall not be held liable for:

indirect damages
financial losses
personal decisions made from educational content
website interruptions
third-party service failures

Coaching Disclaimer

Coaching & Educational Services Disclaimer

Mino Housing Movement provides educational guidance, empowerment-based coaching, accountability support, and housing readiness education.

Our services are not therapy, financial advising, legal representation, or licensed real estate brokerage services.

Coaching sessions are designed to:

support reflection
encourage accountability
provide educational tools
assist with goal setting
support housing and financial literacy journeys

Clients remain fully responsible for:

personal decisions
financial actions
legal agreements
housing applications
credit-related decisions

Participation in coaching services does not guarantee specific financial or housing outcomes.

Digital Product License Agreement

When purchasing digital products from Mino Housing Movement, you are granted a non-transferable, single-user license for personal use only.

You may not:

reproduce
share
resell
upload
distribute
modify for resale

any digital workbook, toolkit, template, course material, or downloadable resource without written permission.

Unauthorized sharing or reproduction violates intellectual property protections and may result in legal action.

Community Values

Mino Housing Movement is rooted in:

respect
honesty
humility
courage
wisdom
truth
love

We strive to operate with integrity, reciprocity, and care for future generations.

Miigwetch for supporting Indigenous-led education, empowerment, and housing advocacy.

Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.